About Us

Meet The Team

Welcome to the heart of Precision Data Solutions

Where expertise meets innovation and passion drives success. Get to know the talented individuals who form the backbone of our organisation, dedicated to delivering tailored, exceptional data solutions.

Management

Paul Balfour

Managing Director

Paul is a water industry expert with 20 years’ experience in Scotland and England. He excels in leading data and billing teams, driving innovation, and delivering solutions in regulated environments. With a vision for revolutionising the sector, he aims to enhance client efficiency, ensure data accuracy, and elevate customer satisfaction.

Gary Kane

Data and Analytics Director

Gary is a data professional that has been in the water industry since 2013. Using his background in applied mathematics, he excels at problem-solving and data analysis. Gary has worked on large-scale data improvement projects in his time in the industry. These include data cleansing, address matching and large scale data migrations.

Andy Millar

IT and Software Director

Andy entered the water industry in 2014, working on large-scale data projects and data portal delivery, as an analyst, software developer and project manager. Since then he has been involved in many projects where data is critical issue, especially around data cleansing and occupancy.
Now he specialises in providing bespoke software solutions to both clients and internal teams, with a passion for providing intuitive solutions to complex problems.

Greig Ogilvie

Operations Director

Greig is a seasoned operational/process manager skilled in team leadership, customer support, complaints management, and operations oversight. He excels in financial forecasting, data analysis, and solution development, consistently surpassing targets with a focus on high-quality delivery. Greig effectively engages and influences stakeholders at all levels of organisations.

Experts

Seren Dymond

Seren joined the Precision team in 2022, supporting initially with our Market Improvement Fund Project Déjà vu. Seren’s key expertise include:

  • Gap Site & Occupancy Identification
  • Eligibility Validation
  • Billing & Data Validation

Iain Telfer

Iain joined the Precision team in 2023, having 4 years previous experience in the Water Industry. Iain’s key expertise include:

  • Utilities Expert
  • Gap Site & Occupancy Identification
  • Metering & Transactions
  • Billing & Data Validation

Storm Els

Storm joined the Precision team in 2022, having 5 years previous experience in the Water Industry. Storm’s expertise include:

  • Utilities Expert
  • Gap Site & Occupancy Identification
  • Metering & Transactions
  • Billing & Data Validation

Kate Greenslade

Kate joined the Precision team in 2022, having 22 years previous experience in the Water Industry. Kate’s key expertise include:

  • Utilities Expert
  • Gap Site & Occupancy Identification
  • Metering & Transactions
  • Billing & Data Validation

John Young

John joined the Precision team in 2024, having 8 years previous experience in the Water Industry. John’s key expertise include:

  • Utilities Expert
  • Gap Site & Occupancy Identification
  • Transactions & Bilaterals
  • Billing & Data Validation

Sarah Tripney

Sarah joined the Precision team in 2026, having 9 years previous experience in the Water Industry. Sarah’s expertise include:

  • Utilities Expert
  • Gap Site & Occupancy Identification
  • Metering & Transactions
  • Billing & Data Validation